Frequently Asked Questions

  • At Leichhardt General Practice (LGP), we are an appointment based practice and do not accept walk-ins.

    Please call our friendly reception at 9561 0300 or book online via HotDoc to make an appointment

  • We reserve some same day appointments everyday for our patients. These are available from 8:00am. If you require an urgent appointment, please inform our reception staff who will make every effort to accommodate you.

    In the case of any emergency, always ring 000.

  • It is recommended that you book a long consultation if you fulfil any of the following :

    • You are a new patient

    • You require a Skin check

    • Seeking a Mental Health Care Plan

    • You have multiple medical issues you wish to discuss

    • With procedures such as a skin excision, IUD or Implanon insertion, we ask that you have an initial consultation with your doctor to assess suitability and to plan the procedure. At that appointment, your doctor will advise you on how and when to book for the procedure.

  • Our reception staff will send you an SMS reminder the day before your appointment.

    As we cannot confirm the successful delivery of the SMS, we ask that this system is not solely relied upon.

  • Please remember to bring your:

    • Medicare card

    • HCC/DVA card/pensioner card (if applicable)

    • Identification card/driving licence

  • We have a Douglas Hanly Moir Pathology collection site immediately next door to us. No appointment is necessary.

  • We will offer home visits to very unwell patients, or disabled patients, depending on the availability of our doctors. This is a case by case decision made by your treating doctor and is not offered to patients who are not already affiliated with the practice.

  • Our after hours GP locum service provide home visits by qualified doctors. If you need a doctor, call Sydney Medical Service Co-Operative Limited on 1300 466 347.

    Alternate after-hours Emergency services include:

    Balmain Hospital GP Casualty

    Address: 29 Booth Street, Balmain NSW 2041

    Hours: 8.00am to 10.00pm (7 days)

    Phone: (02) 9395 2165

    Royal Prince Alfred Hospital

    Address: Missenden Rd, Camperdown NSW 2050

    Phone: (02) 9515 6111

    Concord Repatriation General Hospital

    Address: Hospital Road, Concord NSW 2139

    Phone: (02) 9767 5000

  • Leichhardt General Practice is a private billing general practice. We aim to provide the very best medical care and service possible. Our fees are structured to reflect the time you spend with your doctor, the complexity of your issues, as well as any procedures performed during your consultation.

    Please go to our Fees page for more information.

  • A medical certificate can be provided on the date of your consultation if your doctor feels it is appropriate. Unfortunately, a medical certificate cannot be provided without an appointment with your doctor. It cannot be backdated, but can state that you were unwell on an earlier date.

  • At the end of your appointment, your doctor will discuss with you the most appropriate way to obtain your results. Sometimes they will ask you to return for results; other times, they will only recall (via SMS or phone) you back for an appointment if needed. Please make sure you know how you will get your results prior to ending your appointment.

    Due to patient confidentiality and privacy laws, our reception staff cannot tell you your results over the phone.

  • If your doctor would like to discuss a result with you, a recall will be sent as an SMS to your phone requesting that you make an appointment. If you already have an appointment booked with a doctor, you will not receive this SMS.

    If a result is urgent, your doctor will arrange for you to be called to arrange an appointment to discuss it. We will regularly check that your contact details with LGP are up to date, however, if you have changed your address or phone number, please let us know as soon as possible.

    LGP is committed to the ongoing health of our patients. As part of this, from time to time, we will send you reminders to partake in preventative screening programs such as:

    • mammograms/breast cancer screening

    • bowel cancer screening

    • cervical screening tests (previously Pap smears)

  • Medical records are kept in the strictest confidence in concordance with standards set by the Australian Medical Association and Royal Australian College of General Practitioners.

  • It is very useful for your doctor to have access to all of your medical history. If you would like your medical records transferred, please mention this to your doctor who will fill out the relevant paperwork with you during your appointment.

    As of 31 January 2019, a My Health Record will be created for every Australian who does not opt out of the service. All documents in My Health Record are set to general access for healthcare providers by default. Should you make changes to the default settings, please allow your doctor to access your record so they can upload, view and share your health information.

  • We are RACGP and AGPAL accredited.

  • Leichhardt General Practice collects patient feedback to continually improve provision of our varied health care services. Surveys of patients help guide our quality of practice and form an important part of our accreditation as a centre of excellence - latest survey results are published for review.